Jira Integration

Turn form submissions into Jira issues automatically. Bug reports, feature requests, and support tickets go straight into your project backlog — no copy-pasting.

POSThttps://your-domain.atlassian.net/rest/api/3/issue

Jira issue creation payload

{
  "fields": {
    "project": { "key": "PROJ" },
    "summary": "New submission: Bug Report Form",
    "issuetype": { "name": "Task" },
    "description": {
      "type": "doc",
      "version": 1,
      "content": [{
        "type": "paragraph",
        "content": [{
          "type": "text",
          "text": "name: Jane Smith\nemail: jane@example.com\nbug: Login page crashes on mobile"
        }]
      }]
    }
  }
}

Setup

Generate a Jira API token

Go to id.atlassian.com/manage-profile/security/api-tokens and click Create API token. Give it a label like "Flowqen" and copy the token.

Get your project key

Open your Jira project. The key is the prefix shown on issues — e.g., if issues are named PROJ-123, the key is PROJ.

Configure in Flowqen

Go to your form's Integrations tab. Find Jira:

aToggle "Enable Jira issues" on
bEnter your Jira Domain (e.g., your-company.atlassian.net)
cPaste your Email, API Token, and Project Key
dClick Save

Flowqen Jira integration settings with domain, email, API token, and project key

Good to know

Issues are created using Jira REST API v3 with Atlassian Document Format (ADF) for rich descriptions
Authentication uses Basic Auth (email + API token) as recommended by Atlassian
The default issue type is "Task" — works with any standard Jira project
Issue creation is async and never delays the form submission response
Your API token is encrypted and never exposed to form submitters